FinBuddee legal
Account deletion
You can delete your FinBuddee account and request removal of associated data. Sections marked as placeholders are structured shells awaiting final confirmation and will be replaced with the exact steps.
1Delete your account in the app
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Step-by-step in-app path will be listed here once finalized, for example: open FinBuddee, go to Settings, choose Account, then choose Delete account and confirm.
- Step 1 — open FinBuddee on your Android device
- Step 2 — navigate to the account settings area
- Step 3 — choose the account deletion option
- Step 4 — confirm the request
2Alternative: request deletion by email
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If you cannot access the app, you can email a deletion request. The exact information required will be listed here after review. Never include passwords, PINs, CVVs, one-time passwords, authentication tokens, or full card numbers in an email.
3Categories of data deleted
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The categories of data removed on deletion will be listed here.
- Account and profile information
- Authentication identifiers
- Application configuration and preferences
- Supported financial records held by FinBuddee services
4Data that may need to be retained
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Limited records may be retained where retention is required, for example for legal, security, or billing obligations. The specific categories and periods will be listed here.
5Processing timeframe
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The target timeframe for processing a deletion request will be stated here.
6Identity verification
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To protect your account, deletion requests may require verification that you control the account. The accepted verification method will be described here.
7Uninstalling vs deleting your account
Uninstalling the app is not the same as deleting your account. Uninstalling removes the app from that device but does not by itself delete supported data held in FinBuddee's services. Use the account-deletion process to request deletion of your account and associated supported data.
8Data remaining on a device
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This section will explain how uninstalling or clearing app storage affects cached settings or other information remaining on a device.
9Deleting data held by FinBuddee services
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This section will describe how account and supported financial data held by FinBuddee services is deleted and any reviewed exceptions or retention periods.
Contact
To submit or follow up on a deletion request, email us. Never include passwords, PINs, CVVs, one-time passwords, authentication tokens, or full card numbers.
deletion@finbuddee.com